Ultrafresh Privacy Policy

Ultrafresh Modular Solutions Pvt. Ltd.

At Ultrafresh Modular Solutions Pvt. Ltd. (“Ultrafresh”, “we”, “our”, “us”), we take your privacy very seriously and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, transfer, and store your personal data when you use our website, digital platforms, and mobile applications.

You are advised to read this Privacy Notice carefully before using our website, digital platforms, or mobile applications.

Our website and digital platforms may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties and encourage you to review their privacy policies separately.

1] COLLECTION AND USE OF PERSONAL DATA

A] Definition of Personal Data

Personal data refers to any information that can identify or contact an individual, including but not limited to name, address, email address, username, telephone number, age, date of birth, gender, education qualifications, content submitted by you, and sensitive information such as health-related data (where applicable).

B] Legal Use of Personal Data

All personal data collected by us is recorded, used, and protected in accordance with applicable data protection laws and this Privacy Notice. If you choose not to provide required personal data, we may be unable to provide certain products or services.

C] Purposes of Use

We may use your personal data to:

i. Provide and administer products and services
ii. Communicate service availability
iii. Prevent fraud and misuse
iv. Maintain internal records
v. Conduct market research
vi. Track activity on our platforms
vii. Create user preference profiles
viii. Improve user experience
ix. Personalise communications
x. Enable marketing communications where consent is provided

D] Data Provided During Services

We may collect name, address, delivery address, email address, and phone number while providing services.

E] Data Provided Through Registrations and Forms

We may collect personal data through registrations, marketing sign-ups, and forms (online or offline) for service delivery, personalisation, profiling, and research.

F] Automatically Collected Information

We may automatically collect:

IP address and access source
Browser type and operating system
Navigation patterns and page interactions
Content engagement
Advert or notification interactions
Subscription status
Form submissions

G] Marketing Attribution

We may infer geographic location and analyse marketing sources that led to specific actions on our platforms.

2] OFFERS AND OPPORTUNITIES FROM US AND OUR PARTNERS

With your consent, we may inform you of products, services, or partner offers. You may unsubscribe at any time by contacting us. Opting out may limit updates on offers or events.

3] LEGITIMATE PROCESSING OF INFORMATION

A] Legitimate Interests

We may process personal data for legitimate business interests including service delivery and improvement.

B] Examples of Legitimate Processing

Fulfilling service requests
Maintaining customer and partner relationships
Preventing misuse or fraud
Contractual obligations
Legal compliance
Protecting vital interests

C] Rights Protection

We ensure legitimate processing does not override individual rights and freedoms.

4] CHILDREN

Our services are not intended for children. Users under 18 must use the website with parental or guardian involvement. We do not knowingly collect personal data from children under 13 without consent.

5] SHARING OF PERSONAL DATA

A] Service Providers

We may share data with trusted third-party service providers for hosting, analytics, payment processing, and customer support, under strict confidentiality obligations.

B] Legal Requirements

Data may be disclosed when required by law.

C] Protection of Rights

Disclosure may occur to protect the rights, safety, or property of the company, users, or the public.

6] TRANSFER OF PERSONAL DATA

Personal data may be transferred to servers or partners located outside your country. We ensure reasonable safeguards are in place and that processing follows our instructions and applicable laws.

7] RETENTION OF PERSONAL DATA

Personal data is retained only as long as necessary to fulfil purposes outlined in this policy or as required by law. Users are responsible for keeping their information accurate and updated.

8] COOKIES

We use cookies to analyse website usage and improve functionality. Cookies collect domain name, visit time, pages viewed, and referring websites. No additional personal data is collected unless stated.

9] DATA SECURITY

We implement reasonable technical and organisational measures to safeguard personal data. Access is restricted on a need-to-know basis.

10] YOUR PRIVACY RIGHTS

You may request access, correction, or deletion of your personal data. Identity verification is required.

Contact: customercare@ultrafreshindia.com

11] CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice periodically. Updates will be published on our platforms.

12] HANDLING PRIVACY CONCERNS

For concerns regarding data handling or compliance, contact:
customercare@ultrafreshindia.com

GOOGLE PLAY MOBILE APPLICATION PRIVACY & DATA SAFETY DISCLOSURE

This section applies to Ultrafresh mobile applications available on Google Play, including:

UltraVision Technician App
UltraDost App

Both applications are owned, operated, and controlled by Ultrafresh Modular Solutions Pvt. Ltd.

13] DATA COLLECTED THROUGH MOBILE APPLICATIONS

A] Personal Information

Name
Mobile number
Email address
Login credentials
Role or designation

Purpose: authentication, service delivery, internal operations, compliance.

B] Location Information

Approximate or precise location may be collected only when required for service assignment, task verification, or operational needs. Location is not tracked continuously.

C] Device & Diagnostic Data

Device model
OS version
App version
Device identifiers
Crash logs

Purpose: security, performance monitoring, and bug fixing.

D] User-Generated Content

Images, documents, forms, or task updates submitted within the app for operational purposes.

14] DATA USAGE (GOOGLE PLAY PURPOSES)

Data is used strictly for:

App functionality
Service execution
Account management
Fraud prevention
Legal compliance
Internal analytics

🚫 Data is not used for advertising or resale.

15] DATA SHARING

Data may be shared only with authorised service providers under confidentiality obligations or when legally required. Data is never sold.

16] USER DATA DELETION POLICY

Users may request deletion of personal data.

Email: customercare@ultrafreshindia.com
Subject: “User Data Deletion Request – App”

Verification is required. Requests are processed within a reasonable timeframe, subject to legal retention obligations.

17] CHILDREN’S DATA (APPS)

The applications are not intended for children under 13. Any such data identified will be deleted promptly.

18] APP OWNERSHIP & CONTACT DETAILS

Owner: Ultrafresh Modular Solutions Pvt. Ltd.

Registered Address:
3rd Floor, ION House,
Dr. Elijah Moses Road,
Mahalakshmi,
Mumbai, Maharashtra – 400018, India

Phone: +91 7304500766
Email: customercare@ultrafreshindia.com

19] GRIEVANCE REDRESSAL

Users may contact the grievance cell for privacy concerns, data misuse, correction, or deletion requests. All grievances are addressed in a timely manner.

20] APPLICABILITY

This Privacy Policy applies to:

Ultrafresh websites
Digital platforms
Mobile applications including UltraVision Technician and UltraDost

By using any of the above, you acknowledge and agree to this Privacy Policy.